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Most Frequently Asked Questions

ANSWER: Casa Décor has been in the forefront for the last 8 years, exporting home décor products worldwide. We have managed to create a diverse product portfolio offering unique designs for home improvement and launching our product range nationwide. The export business has helped us get the lowest pricing on the products, our vendor tie-ups, manufacturing setups across India. We would like to pass on the benefits to our customers and make home improvement affordable
ANSWER:You will certainly receive an email confirmation immediately once you make the payment, which will give you complete information about the product details and the estimated delivery time.
ANSWER: Every now and then we offer special sales& events. We request you to sign up for our newsletter to be the first to take benefits. Also, there might be certain products that will come on the sales/clearance section, so we invite you to visit our site frequently and take advantage of the promotions.
ANSWER: There is a good chance we will get/source/make the product you are looking for!
ANSWER:We don’t offer financing facility just yet, but in the future, Our customers would be able to buy the products through finance.
ANSWER:A customer can pay online on the website. The customer will be routed to the payment gateway page, we have chosen Axis bank, to partner for our online business partners. Alternatively cash on delivery in Delhi NCR is possible. Please speak to our customer care representative for further information.
ANSWER:Our payment processing partner is AXIS Bank, which is one of the leaders in online transactions. Our website is secure and your transactions are encrypted. Your information is secure. We maintain the data that you provide us, along with a record of your purchases, in a secure database. We NEVER sell or share your data or information with any third party, nor do we buy customer information from third party vendors. We may send you promotional emails about products, special offers, services or events we believe may be of interest to you from time to time. You can easily opt out of these emails at any time.
ANSWER: Please refer to our Return Policy for further details.